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servicenow.

App Engine Studio / Design leadership

Creating tools
for creators.

I led creative direction and product design for ServiceNow’s first unified low-code development experience, making enterprise app creation more approachable without taking away its power.

10×Faster product development for app developers.
$13BBusiness unit value during my tenure.
6Global product hubs aligned around one connected creator experience.

The story

From powerful platform to confident creation.

App development was spread across specialized tools, technical concepts, and workflows. The challenge was to create one coherent path that helped professional developers and knowledge workers understand what was possible and keep moving.

I connected vision to execution across product, engineering, research, and design, aligning teams around guidance, useful starting points, and an integrated building experience.

App Engine Studio

A place to start.
A path to build.

Guidance, useful starting points, and integrated tools made enterprise creation feel more coherent and approachable.

What I led

Turning ambition into a product people could use.

Vision

Make creation approachable.

Set a product vision that balanced enterprise power with the confidence to begin.

Experience

Create a clear path.

Connected guidance, templates, data, automation, and governance into one building experience.

Leadership

Align the ecosystem.

Led creative direction and coordinated partner teams across six global product hubs.

Selected impact

App Engine Studio gave more people a faster, clearer path from an idea to a working enterprise app.

Private case study

The full story is
behind the work.

The detailed story includes internal process, vision explorations, product decisions, and selected artifacts shared privately.

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